15 Road Accident Fund Claim Questions: Your Path to Clarity


Have you or a family member experienced the distressing aftermath of a road accident in South Africa? The stark truth is that the possibility of being involved in an accident looms whenever you venture into your vehicle. But what occurs if you find yourself injured in an accident for which you bear no responsibility? This situation is precisely where the South African Road Accident Fund (RAF) comes into play.

The Road Accident Fund (RAF), a vital component of South African law, offers compensation to individuals affected by road accidents within the country’s borders. It serves as a financial support system for accident victims and their dependents, alleviating the burdens of accident-related injuries and losses.

Understanding this fund and its operation is essential for anyone seeking clarity on road accidents and the Road Accident Fund in South Africa. To help with this understanding, we will look at 20 of the most commonly asked questions about the Road Accident Fund and their answers, shedding light on its purpose and processes.


1. What Is The Road Accident Fund (RAF)?

The Road Accident Fund (RAF) is a statutory entity in South Africa established to compensate individuals who have suffered bodily injuries due to road accidents. The fund’s primary purpose is to assist accident victims and their dependents by offering financial relief and support during their recovery.


2. Who Is Eligible To Claim From The Road Accident Fund?

Eligibility for RAF claims extends to anyone directly affected by a road accident, including drivers, passengers, pedestrians, and cyclists. Dependents of individuals who have suffered a fatality in a road accident can also make a claim.


3. How Do I Submit A Claim To The Road Accident Fund?

To initiate a claim with the RAF, you must complete an RAF 1 form, available on the RAF’s official website or through legal experts experienced in handling RAF claims. The form should be submitted to the Road Accident Fund following specific guidelines and deadlines to ensure your claim’s proper processing.


4. What Expenses Can I Claim From The Road Accident Fund?

RAF compensation generally covers various expenses, including:

  • Medical costs
  • Loss of income
  • Funeral expenses (in cases of fatalities)
  • General damages such as pain and suffering


The specific amount awarded depends on the severity and circumstances of the injuries.


5. Is There A Time Limit For Road Accident Fund Claims?

Yes, the RAF does have a time limit for submitting claims. It is three years if the driver of the vehicle that triggered the accident is known to you, and a two-year time limit for hit-and-runs where the driver is unknown. It’s essential to act promptly to ensure your claim is processed within this legal timeframe and to avoid any complications.


6. Are There Instances Where The RAF Won’t Compensate For Injuries?

There are cases where the RAF may not provide compensation, including situations where:

  • The claimant was entirely at fault for the accident or was engaged in criminal activities at the time of the incident.
  • You were the sole party involved in the accident, such as a single-vehicle accident where you crashed into a tree or obstacle, and there were no external factors, like poorly maintained roads, contributing to the accident.
  • The injuries are relatively minor. The RAF primarily focuses on more severe injuries and significant losses, and claims for non-serious injuries might not be as straightforward in securing compensation. It’s essential to consult with legal experts to assess the extent of your injuries and the eligibility of your claim in such cases.


However, every case is unique, and it’s essential to consult with legal experts to determine the eligibility of your claim.


7. What If The Responsible Party Is Unknown Or Uninsured?

The RAF compensates victims in cases involving unknown or uninsured responsible parties. This situation is especially relevant for hit-and-run accidents or accidents with drivers who don’t have valid insurance.


8. What Documents Must be Included With The Claim?

When submitting a claim to the RAF, you must include some essential documents to support your case, including:

  • Medical reports
  • Police reports
  • Witness statements
  • Other relevant evidence


An experienced attorney can guide you through this process to ensure you have all the necessary documentation.

9. How Long Does It Take To Receive Compensation From The RAF?

The timeframe for receiving compensation from the RAF can vary widely. It depends on the complexity of the case, the cooperation of all parties involved, and the specific circumstances of the accident.

Some claims may be settled relatively quickly, while others may take several years to conclude. It typically takes 3 – 5 years to finalize a RAF claim. Once the claim is determined, the settlement amount takes approximately 180 days to recover from the RAF.


10. What If The Road Accident Fund Rejects My Claim?

If the RAF initially rejects your claim, you can appeal the decision. It’s crucial to seek legal advice to understand your appeal options and navigate the process effectively.


11. Do I Need An Attorney To Make A Claim With The RAF?

While hiring an attorney is not mandatory, having legal representation experienced in RAF claims can significantly improve the chances of a successful claim. An attorney can guide you through the process, ensuring you meet all the deadlines and requirements.


12. What Are The Attorney’s Fees For RAF Claims?

Attorneys generally work on a contingency fee basis, meaning you only pay them if and when your claim is successful. Their fees are usually calculated as a percentage of the compensation awarded, making legal representation accessible to claimants.


13. Is There A Limit To The Compensation Provided By The RAF?

Yes, there is a cap on the compensation that the RAF can provide. This cap can change periodically due to amendments in the law, so it’s essential to stay updated on the current limits to manage your expectations effectively.


14 What Is Not Covered By The RAF?

While the RAF compensates for various losses and injuries resulting from road accidents, it’s essential to be aware of its limitations. The RAF primarily pays damages for personal losses and injuries but does not cover property damage. You cannot claim compensation for:

  • Damage to your vehicle
  • Damage to your personal property that occurs as a result of the accident


Understanding these exclusions will help you manage your expectations when claiming with the RAF and seeking compensation for losses within its scope.


15. What Are Serious Injuries As Stipulated By The RAF?

Serious injuries, as defined by the RAF, encompass conditions that have a profound and lasting impact on an individual’s life. The RAF must medically classify each injury as serious to be eligible for compensation, or the claim may face rejection.

These are examples of severe, life-impacting injuries that the RAF considers as serious:

  • Traumatic brain injuries
  • Spinal cord or neck injuries
  • Amputations of any kind
  • Physical disabilities resulting from the accident, such as paraplegia, quadriplegia, or tetraplegia
  • A whole-body impairment of 30% or more
  • Permanent disfigurement
  • Long-term mental disorders
  • Permanent and disfiguring scars


Understanding the Road Accident Fund is critical when you or a loved one has been affected by a road accident. The RAF is a vital support system during these challenging times, and knowing how to navigate the claims process is essential.

Seeking professional guidance from attorneys experienced in RAF claims, such as Burnett Attorneys & Notaries, can significantly improve your chances of a successful claim. Our team practices on a no-win-no-fee contingency and would gladly help you on this challenging path. Please don’t hesitate to get a hold of us if you have any questions.